Q:Are you a trading company or manufacturer?
A:We are DIRECT manufacturer for hardware & printing, we also have warehouse in USA for the hardware of standard items for lower shipping cost & speedy delivery. Also, we’re flexible on budget projects, time-limited project and OEM projects
Q:How long is your delivery time?
A:It will be 1-2 working days for order q’ty less than 5units. Mass production depends on order quantity, if container order will be about 2 weeks.
Q:Can I get a sample before bulk production?
A:We don’t have MOQ requirement, even 1 unit will be fine.
Q:Can we customize the size, color, logo, and packages of the product?
A:Sure, we have professional 2D & 3D design teams, we always do customization per request.
Q:What's your shipping method?
A:By Air Express (DHL, UPS or FedEx) or By Sea will be optional, will depends on the expected delivery and provide suggestions to customers.
Q:What's your payment method?
A:PayPal, Wire transfer will be fine.
Q:Do you have a quality warranty?
A:12 months warranty for damages for non-artificial reasons. We have a professional QC department, every item will be checked and tested before shipment.