Q1: How to place an order?
A: You can contact us by email for details of your order, or place an order online
Q2: How should I pay you?
A: After you confirm our PI, we will ask you to pay. T/T and Paypal: Western Union is our most common way.
Q3: How do you deal with it when your customers receive defective products?
A: Replacement, if the dome is defective, we usually consult the customer or replace it in the next shipment.
Q4: When can the goods I bought be shipped?
A: Generally speaking, we can ship the goods 15 days after you purchase them. If the goods are many or the process is complicated. The time will increase accordingly
Q5: What is your minimum order quantity?
A: One set.
Q6: Are you a trading company or a manufacturer?
A: We are a manufacturer in China. We have our own factory in Beijing.
Q7: What is your payment method?
A: 30-50% T/T as deposit, and the balance is paid before shipment.
Q8: Can you accept trade insurance orders from Cooig?
A: Yes, of course. We are happy to use trade insurance to confirm orders on Cooig.
Q9: Is this easy to install?
A: Yes, our products are easy to install and do not require welding and processing again.
Q10: Can you customize it for us?
A: Yes, we can customize the equipment according to the specific needs of customers to meet the teaching objectives and course requirements of different educational institutions.