Q: Can you provide samples? Are the samples free?
"A: Yes, we can provide samples. We will collect samples fee (1-3 pcs) and you have to pay for the shipping cost. When you place an official order, we will refund the sample fee to you."
Q: What kind of payment do you accept? Can I pay via RMB?
"A: We accept T/T (Wire transfer), Western Union, PayPal and credit card. Please be sure that we can receive the same amount of the Invoice. And you can pay money in RMB. No problem."
Q : What about your delivery time?
"A: We have a lot of products in stock. We can send the inventory products in 3 working days. If we don't have them in stock, or our stock is not enough, we will check the delivery time for you."
Q : How to ship my order? Is it safe?
"A: For small packages, we will send them by Express, such as DHL, FedEx, UPS, TNT. That’s a Door to Door service. For big packages, we will send them by Air or by Sea. We will use good packaging and ensure the safety. We will be responsible to any product damage caused on delivery."
Q: Do you have a catalog? Can you send me the catalog to check all your products?
"A: Yes, we have a product catalog. Please contact us online or send an email so that we can offer you the catalog."
Q: Do you have a guarantee for your products' quality?
A: We have a guarantee for one year. Any requirements or questions, please send us an email now! It'll be our great honor to service you! We will reply you ASAP. If no response within 24 hours, please kindly check the spam in your mail box.
Thank you for your trust and support!